4th September 2015 at 2:20 pm #9362
I just subscribed and I am looking for this mystical thing called Issue 5?
Has anyone seen it?9th September 2015 at 9:23 am #9947
I have it in my house 🙂9th September 2015 at 1:15 pm #9978
But when s the digital version out, seems like ages since the print one has been flashed about of FB?10th September 2015 at 12:19 pm #10041
Grit.cx Issue 005 is currently out in print and in the process of being published digitally. We are currently awaiting an app update, the new improved app is being submitted to both the Google Play and Apple App stores tomorrow. Once the update has been approved Issue 005 will be live and available for all subscribers. We will be contacting you to let you know when you can access it. I hope that helps, any concerns or questions, please do not hesitate to contact email@example.com.
10th September 2015 at 1:23 pm #10048
- This reply was modified 2 years ago by sarah.
cheers for the update.11th September 2015 at 4:46 pm #10064
Just to update you we are waiting for Apple to fix an issue with their App uploading system, which is a bit frustrating as we just want to push it live now.
In the meantime the Android version is going smoothly and should be available in the Google play store shortly.
This is a new app completely built by us here at grit HQ. Last year’s app provider was a disappointment and we weren’t happy at all with the way it worked. Our new app will not only present the digital magazines but also a news feed of stories published on a daily basis.
So, sorry for the delay but it shouldn’t be much longer now.13th September 2015 at 11:11 pm #10068
New app sounds promising, the existing one on android is flakey at best… I’ve still not managed to get it to work with issue 4 yet!
Will the existing app update to the new one in the normal way in Google play or is it a new app I need to install?15th September 2015 at 10:31 am #10097
Is the print version only available to subscribers? Can’t see it in the shop.15th September 2015 at 12:34 pm #1010215th September 2015 at 10:06 pm #10110
I’ve just installed the new app from Play Store on Android with the digital version of issue 5.
Working fine on my phone.16th September 2015 at 10:03 am #10127
Very good to hear that 🙂
iOS coming as soon as Apple open the doors and let us submit it.16th September 2015 at 11:42 am #10128
The only version I see on play store is the one I have .. V 1.
I’m still waiting to see my rather overdue edition 5 on either iPad or Note4.
Can someone please explain why if the digital version is out, that many of us can’t see it ?
Paul16th September 2015 at 11:46 am #10130
Well .. That’s a little daft.
It would appear you submitted as a completely new app with the same name rather than an update to v1. As such, no one with the original will ever get an updated version unless they are told to delete the old version and go to the Play store to install from scratch again.
I look forward to receiving the iPad version when available.
Paul16th September 2015 at 1:49 pm #10131
Not daft. Just necessary I’m afraid.
The reason there’s a new app is because the third party app developer company we used did a job we were not happy with. The app did not do what we wanted and we no longer use that company. This means we need to replace the app. Now, while the app they produced for us was technically ours and was published using our developer account each app requires that the developer signs it with their own development signature. This is a code that is unique to the developer. Once signed that app can only be updated by that signatory. In other words Google has set up their play store so that only the developer we no longer use can update the old app. Hence we have been forced to launch an entirely new app and have removed the old app from the play store. It may take a few days for the removal of the old app and the appearance of the new, depending on where you are.
So. not daft. yes?
This is not the case with the iOS version btw. Once Apple have approved the update it will be pushed through as an update alert to your existing app. However, Apple have switched off updates to apps until iOS 9 is launched tonight. Our iOS app has been waiting for submission for around a week now. Apple just haven’t opened the doors for our update yet.
Subscribers to the print version of grit have been receiving their copies for about a week and all new subscribers will be sent issue 5 as their first issue. We’ve not put the rest of the print copies in our shop for general sale because digital subscribers are still waiting for their copies to be distributed. Once all digital subscribers have access to issue 5 we will put the printed version on general sale.
Hope that explains the situation and apologies for the wait.16th September 2015 at 5:25 pm #10132
Mark, I subscribed to the digital mag last year and it’s due to expire in a couple of weeks, but can’t see a way of upgrading my sub to a digital + print without paying in full. So..
Is there a print copy on the way to all original subscribers?
If not, I can renew my sub and upgrade it in a couple of weeks, but will I get Issue 5, or will the sub jump to the next copy, Issue 6? Not a problem, but it just means buying a single copy of Issue 5.
Basically I’m impatient!
Jon16th September 2015 at 8:08 pm #10133
Jon, John here.
I upgraded my sub to a digital+print today. If you go to the bottom of the subscription page and click on change sub. When you select the upgrade you want it then calculates what sub you have outstanding and calculates the new amount owing(Sarah in subs told me this I’m not claiming any knowledge!)
However….what I want to know is why I cant open issue 5 from the “magazine” tab at the top of the page like all the other issues ( I had digital only sub in the past).
For me, I don’t want to look at the mag on my phone, I want it on my Macbook.16th September 2015 at 10:47 pm #10134
Thanks John. It wants to charge me £19.59 to change my sub. It runs out on the 26th. <puzzled>16th September 2015 at 11:31 pm #10135
Hi Jon. I’ll see what’s going on as soon as I am in the office tomorrow morning.17th September 2015 at 9:46 am #10141
Morning Jon, That’s all correct. If you only have a couple days left of your sub, your credit remaining is 41p. Hence you are paying £19.59 for a full year of Print & Digital.
Any more questions, please drop me an email at firstname.lastname@example.org September 2015 at 1:27 pm #10144
Thanks Sarah, makes sense that way.
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